Contact Us
Last Updated: May 20, 2026
Thank you for visiting ChicDate. We value your business and are here to help. Please find our contact information below. Feel free to reach out to us with any questions, concerns, or feedback.
1. Customer Service
For questions about orders, payments, shipping, returns, or any other inquiries, please contact our customer service team.
📧 Email: support@chicdatewear.com
📞 Phone / WhatsApp: [Please insert your number]
Response Time: We typically respond within 24 hours (Monday to Sunday)
2. Business Address
📍 Office Address:
Room 827, Floor 8, Fuxin Plaza
Yudong West Road, Tianhe District
Guangzhou, Guangdong Province
China
📍 Warehouse Address (for returns):
[Please insert your warehouse address if different from office address]
Important: Do not send returns to the office address without prior authorization. Please contact us first to obtain the correct return address.
3. Service Hours
Our customer service team is available:
| Time Zone | Service Hours |
|---|---|
| PDT (Pacific Daylight Time) | 17:30 (previous day) to 03:00, Monday to Sunday |
| Beijing Time (GMT+8) | 08:30 to 18:00, Monday to Sunday |
We respond to all inquiries within 24 hours, even outside of service hours.
4. Frequently Asked Questions
Before contacting us, you may find the answer to your question in our:
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Shipping Policy
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Return & Refund Policy
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Privacy Policy
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Terms of Service
5. Contact Form
You can also reach us by filling out the form below. Please allow up to 24 hours for a response.
We look forward to hearing from you!
ChicDate Team